First Post, take three

There’s a joke in IT that if you can survive long enough to automate your own job, you’ve earned the right to move on. But it is just that, a joke. The real objective is to avoid burnout as long as possible in order to escape the daily toil of the dreaded helpdesk job, where we all begin our journeys and some of us never leave.

I’m Halley, IT…person? I don’t know, in small organisations whatever title you’re given in IT is largely meaningless as we all end up wearing multiple hats, and when I say multiple I mean all of them. I work at the messy intersection of helpdesk support, infrastructure, cybersecurity, project planning & management, and whatever the business just decided was urgent five minutes ago, has already implemented, and is finally telling IT about it. Right now, that means leading infrastructure and cybersecurity efforts.

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